Scout's BSA ID has disappeared from Scoutbook

Hi there, we have recently noticed that somehow, a Scout’s BSA ID has gone missing from our troop’s Scoutbook and internet advancement. Her BSA ID is 136176124, but there’s no way to input this in Scoutbook, it is greyed out. Any advice on how to get this added back to her?

I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

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