Hey, so, one of my cubasters is not able to see any of his unit info on his scoutbook. The committee chair can access him on her account and he shows as a pack admin and cubmaster. On my.scouting he is a part of my organization and he shows active and as cubmaster. However, he does not have a BSA number on his profile in scoutbook. He can log in to my.scouting and it appears like all is fine there. When he tried to add his BSA ID to scoutbook it says it is associated with another account. How can we fix this?
Senior District Executive Flint River Council