Scout Missing on Troop Roster

I have a scout (BSA ID 133030196) who isn’t appearing on our Scoutbook roster. I contacted our Council and he’s on our troop roster. They said he was still active on the pack charter since he crossed over last year, but they said they deleted that registration a few days ago and he’s still not showing up on our roster. What could be causing this and how do I fix it?

@ThunderChief your Chair ended the position - I setup a sync to fix it this afternoon

Thank you!! Appreciate it.

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