Scout name displays as lowercase in Scoutbook

There is a Scout in my unit with the name displayed with lowercase first letters in Scoutbook. SB User ID is 12463455. The name is correct in my.scouting. We are at a loss for how to fix it. Any ideas?

@DavidStowe I was able to fix this for you by syncing from my.scouting.

Normally, you have to contact your local council and ask them to fix it for you.

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