Scout Vanished from software

Scoutbook Using Scoutbook & Scoutbook Plus
1

I have a Scout that has gone missing in Scoutbook. He is still on the CCs roster.

I can’t find any answers. HELP

2

@DEBRANALEY-MINENNA - do you mean missing at advancements.scouting.org but is seen at my.scouting.org ?

3

@DEBRANALEY-MINENNA if you want help post the Scouts Member # (no names)

4

Stephen --I believe so.
The 1st advice I got was to check if the name wa on the CCs roster

5

@DEBRANALEY-MINENNA What is the Scout’s member ID number?

(No names, please)

6

finally found the # - 137163798

Thanks for your help

7

@DEBRANALEY-MINENNA I have requested a position sync. The Scout should be back on your troop roster within 24 hours.

8

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