Scoutbook Blank when I log on

My Scouting Tools
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(If you are reporting an issue with My.Scouting, please include all of the following items so we can better assist you:
1) Hardware: Desktop or Mobile (if mobile, please be specific) Desktop
2) Operating system Windows
3) Browser Google Chrome or Firefox
4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome)
5) Member ID & Council of person affected 13613689 Bay lakes Council
Thank you!)

When I log onto scoutbook everything is blank. I have been using this for 2 years and now I can’t get access to my troop or pack

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@ChristopherTreml I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)