Scoutbook emails failing SPF/DKIM

Scoutbook Scoutbook Bugs
1

This has happened before was reported to BSA IT ( Scoutbook emails fail SPF/DKIM ), but I’m not sure if it broke again or just never got fixed.

Currently event reminders from Scoutbook are sent from @scouting.org and the DKIM is saying they should be from scoutbook.scouting.org . So this is making DKIM checks fail.

The DKIM record needs to be fixed.

SPF also could be tweaked, but from I saw, it passed. So no change required there.

Could someone put in another ticket for this?

2 Likes
2

Anyone have a contact for BSA IT?

3

BSA IT has been made aware of this multiple times and they have it setup how they want it is all we can say

4

You could ask your council to enter a ticket. If what @DonovanMcNeil says, though, it may fall on deaf ears. It is sad, though, when a volunteer knows how it should be and can’t get through.

5

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.