Scoutbook Plus - Online Direct Payment Setup

Scoutbook Using Scoutbook & Scoutbook Plus
1

Hello Scouting Community -

We are trying to get setup our Unit with the new payment system and as a Treasurer, I have submitted our information. However, it is still in "Online Direct Payment - Initiated" status after several weeks.

Has this happened to anyone else and is there an option to get support on this issue?

Thank you very much.

2

@JamesDe_Pietro did you setup more than one unit with the same info at the same time?

3

Donovan - Thank you for the question.

I am only trying to setup payments for our Cub Scout Pack, so just one unit right now.

Is there a way to check on what is going on?

4

It is an open story - Scouting America IT does not release schedules. Watch the Scoutbook - Scoutbook Plus Change Log - Scouting Forums for an announcement of the fix.

5

My Troop is stick on Online Direct Payment - Staged