I have a parent attempting to pay through the new system but they are getting this error. I don’t know where to go to give parents permission to make payments. Our online payment status is showing “onboarded” and online payments are set to on. Please advise.
Thanks!
@CourtneyMcCoy - is this parent also a leader in the unit ?
@CourtneyMcCoy
What is the parent’s Scouting America Member ID (no names)?
Yes, the parent is a registered adult.
141061348
This is the first attempt to process payment through SB+/Stripe. Not sure if it will be a problem for others as we proceed. Appreciate any assistance!
@CourtneyMcCoy - they need to choose the parent profile in the upper right and not the leader profile
