New Parent gets error message no Access to Scoutbook Plus

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

A new scout’s parent can log into My Scouting and old Scoutbook but get error message no Access to Scoutbook Plus.

Scout ID 141673876

I can’t see parent’s number as I keep getting this Error

Your position(s) and related permissions do not allow you to perform this action.

2

@JohannaJaramillo

You are getting the permission error because Committee Members do not have access to adults in Scoutbook Plus.

I do not see anything wrong with the parent’s account. It would be best if she logged in to the forums with her my.scouting.org ID so we can discuss the issue directly.

3

I have multiple leaders seeing this error doing various tasks.

Myself and a den leader (even after moving the scout into the same den) see it with this new scout, just trying to access their profile in SB Plus.
New Scout info:
SB User ID:14338310

Member ID:**141693814

My Info:**
SB User ID: 13773579

Member ID:**141016756

Den leader info**
SB User ID:13265460

Member ID: **140413604
**
Also, our Assistant Cub Master received this message trying to edit a calendar invite for an event he’s managing: event id: 6465048
SB User ID:13806953

Member ID:141063285

4

@AllenKummer

There is a known issue with new Scouts.

Watch Scoutbook - Scoutbook Plus Change Log - Scouting Forums for an announcement of a fix.