Volunteer emailed me the following issue:
Three of my second-year Webelos have completed the Arrow of Light requirements. I was recording achievements yesterday. For one of the boys, I was able to change his rank to AOL. For that boy, the AOL award doesn’t show up on the pull-down menu. For the other two, I was able to record the AOL award, but when I try to change their rank, the system tells me that they still need to earn… blank. It doesn’t specify what, but it won’t let me award the rank.
Advice I can give?