I’m at my wit’s end trying to get one of our Scouters renewed.
As far as I can tell, the core problem is that his previous unit marked him as “opted out”. This prevented him from being able to renew his membership with our unit at the time when his membership was expiring. He wasn’t able to undo the “opted out” status, and we also couldn’t do it at the unit level nor could we process a renewal for him; the message we got was that he was “opted out”.
Now his membership is expired, but he can’t use our unit link to rejoin (he gets an error that he’s already registered with the unit), and he doesn’t have an option to renew when he logs into my.scouting.org.
Our council registrar also hasn’t been able to resolve the issue. How can I get this Scouter re-registered?
