I just onboarded my Troop to the new Payment Processing in Scoutbook Plus. The process went smooth and everything appears to be set up properly. I also verified that the payments log entries from Legacy Scoutbook are now properly reflected in Scoutbook Plus - thank you!
However when I go to a Scouts Payment Log, the Stripe payments can only be applied to individual payment charges, not the balance on the account as we could do in the Legacy Scoutbook Payment Log. If I click on an individual charge, I do NOT have ability to change the amount to the balance owed.
This makes the Scoutbook Plus payment system useless as our payment logs often have credits for things like fundraising, leader reimbursements, and manual payments made. Please fix this design mistake ASAP.
@TimothyGiorgi - are you referring to paypal or perhaps the feature assistant ?
Legacy Scoutbook used Paypal and you could make a payment of whatever you needed - which allowed for the balance to be paid.
Scoutbook Plus uses Stripe instead. The payee account is not the issue. The issue is that you can only pay on the indivdual charges listed in the payment log and only pay those in full.
Attached is an example of the display. You can see the scout has a balance of $28.07 due to fundraising that they did. However the only way to make a payment is clicking on each individual payment log entry (where it says “Pay”) and ONLY paying the full amount of it.
@TimothyGiorgi - in a case like that I would have them pay by cash or check to zero the balance. Are they gaining 100% of fundraising proceeds ? Really not a sound way to operate if they are as that could become a 1099 event as it is more than 30% substantial benefit to the scout.
While I appreciate your attempts to be helpful, what you are saying has nothing to do with what I brought up. you focused in on fundraising but I brought up many other instances of credits being applied to a payment log. This payment feature WORKED fine in Legacy ScoutBook but no longer does in Scoutbook Plus - which unfortunately is an all too familiar refrain when migrating functionality. Is there someone on the Scoutbook Advisory Panel that can address my question?
So you mean simply applying a payment to account vs apply to specific event? That has potential to be messy as it would take a second action in the future to apply Account total to various applied events to the account.
The current set up creates a pay button for each entry due to the unit. I would gather that they would have to allow a freeform payment option that would allow payment on total balance due.
Yeah it would be like taking a payment in Quickbooks and you apply to account - then later you have to go back and reconcile it to Invoices. Otherwise it might be $0 for the account but it would not be clean as you would have unpaid events for the scout.
I can ask about it - I have not played with the Payment log.
The ask would be to allow freeform payment as apparently paypal allowed
Couldn’t the family just get the stripe account for the unit and send a total, and then the unit figure it out in the current log?
This request has been submitted to the developers, but we do not know when or if it will be implemented.
