Since moving to Scoutbook Plus recently (April/May 2026), scouts cannot send e-mail to scouts/adults in the troop.
Who can help fix this?
The unit Key 3 need to assign permissions.
A major focus of the migration to Scoutbook Plus is to have positions mirror the positions shown in My.Scouting to ensure positions were reflected accurately in both platforms. The main purpose it to honor the guidance of our charter organizations and the positions they approve. Therefore, Scoutbook Plus does not use Legacy Scoutbook positions. Registered positions are used to provide base permissions. Some additional permissions can be added by the unit, however, there are restrictions on what can be given. See the updated Scoutbook_Permissions.pdf and the Scoutbook Plus permissions video for more details.
These can be set in the same way as for registered scouters. The youth must login with their own accounts, not through the parent/guardian’s account.
@AshishPatel Scouts email leaders is a know issue that is being looked at
