We’re having some issues with the new Scoutbook.
We had a dozen scours bridge in. I see them on the roster, but they are not showing up in events even when all future scouts are ticked off. I need to manually add each one. I believe a new scout book is was created for their parents too as they can’t see their scout when they log in
We are also having issues with more senior scouts unable to send messages via ScoutBook .
Someways I have zero permission for admin stuff too other days I can squeak by and do a bit It’s very challenging to figure out
If you can provide Member IDs (no names please!) for the affected individuals, the SUAC volunteers may be able to investigate.
When the permissions structure changed for scouters, it also changed for the scouts. The Key 3 need to assign the relevant permissions to scouts they want to have messaging access. Note that the scouts need to log in themselves to have access, not via their parents’ accounts.
What’s your registered position with the unit? That is the basis for what you have access to. Then, the unit Key 3 can add additional permissions as they see fit. See this reference from the forums:
A major focus of the migration to Scoutbook Plus is to have positions mirror the positions shown in My.Scouting to ensure positions were reflected accurately in both platforms. The main purpose it to honor the guidance of our charter organizations and the positions they approve. Therefore, Scoutbook Plus does not use Legacy Scoutbook positions. Registered positions are used to provide base permissions. Some additional permissions can be added by the unit, however, there are restrictions on what can be given. See the updated Scoutbook_Permissions.pdf and the Scoutbook Plus permissions video for more details.
