We have a Scout (Member ID: 134587749) who recently transferred from another troop. He has completed camping and service hours with his previous troop, but these activities are not appearing in the Activity Log report. While I can see them listed on his ScoutBook Plus Youth Profile, only one activity shows up when I run the report (the one I manually recorded because it was missing).
Additionally, the report displays the following error message:
“Date Joined Scouts BSA is missing or some activities are before this date. Results may be incomplete.
ref: PD-20250317154923-185911-473013”
However, I checked his Youth Profile, and his Date Joined Scouts BSA is correctly listed as 07/01/2021.
The date range I set for the report is from 2020 to today, so it should include all of his records.
Attached are pictures for reference. Any guidance on resolving this issue would be appreciated!