Something is up. I agree.
I fired up Chrome since I normally use the new Edge. I get those 2 errors at the top and can’t select a location. I am the Scoutmaster and have entered service hours before.
I am using Windows 10 with the Google Chrome browser.
No, here are some shots in Edge. I even fired it up in incognito. It “stops me” when I try to select or type a location. I confirmed I am using my “scoutmaster” profile in the upper right.
Note: Switching to the “Parent / Guardian” environment generates the same greyed out mandatory fields for “Category” and “Collaborative Organizations” and also results in the inability to create a personalized service activity. According to the training/instructions, parents should be able to create personalized service activities: 2min:33sec How Do I Record a Unit Activity Using Internet Advancement (IA) - Scoutbook Knowledge Base
I turned on the debugging console in FireFox, here’s what scrolled by after hitting the “+” button to add an Activity. Hopefully this helps you determine a fix.
Cookie “stvd” has been rejected for invalid domain. activities
Cookie “stvd” has been rejected for invalid domain. activities
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.scouting.org/lookups/address/states. (Reason: expected ‘true’ in CORS header ‘Access-Control-Allow-Credentials’).
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.scouting.org/lookups/address/states. (Reason: CORS request did not succeed).
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.scouting.org/lookups/address/states. (Reason: expected ‘true’ in CORS header ‘Access-Control-Allow-Credentials’).
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.scouting.org/lookups/address/states. (Reason: CORS request did not succeed).
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.scouting.org/lookups/address/states. (Reason: expected ‘true’ in CORS header ‘Access-Control-Allow-Credentials’).
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.scouting.org/lookups/address/states. (Reason: CORS request did not succeed).
Mind you, problem not on this end. I’ve tried clearing cookies etc, same results.
Thanks all, this, too, has been passed along to the developers.
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I have the Unit Advancement Chair role for 5 units. I was able to use my phone to enter service hours on 10/10. The category and collaborative orgs dropdowns are greyed out on both my phone (android) and desktop as well.
This is a known issue. The developers have been notified.
Any update to report? Has this been a known issue for a while or is this a recent problem?
All updates on bugs that get fixed are added to the Scoutbook change log. Changes, unless emergency, are often only done once per week on Wednesday evenings.
I was able to get it to work this morning. Monday morning I let my council know about the problem, as of Thursday I couldn’t get the info to enter in and honestly kinda gave up - using the time to work on recharter stuff instead. If I wasn’t in Scoutbook and IA for another issue today I might not have tried. Glad it’s working now though.
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