Two accounts duplicate

User has two accounts. Could you please help to merge? 14475294
Their e-mail is (removed by Moderator)

@BradleyStrunk does the user want the Email username or the Sign in with Google?

I am sorry that I don’t understand what you are asking. He has two accounts. He is appearing as expired Youth protection, but really he accidentally completed the youth protection training under a new account, and its not showing up on the more established account.

@BradleyStrunk the user has 2 different ways to log in and uses both (this is why users should self report issues not third parties) - they use and email as a username or they Sign in with Google. They need to pick one way so it can be cleaned up best

I am communicating with his to ask that question.
The ID which is linked to his children is ID 14450788 which he would like to use in the future.
I will clarify that additional question that you asr asking as soon as he replies with his current preference.

He prefers Google to sign in

@BradleyStrunk ok that is all cleaned up

Thank you very much! We appreciate your time!

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.