User has two accounts. Could you please help to merge? 14475294
Their e-mail is (removed by Moderator)
@BradleyStrunk does the user want the Email username or the Sign in with Google?
I am sorry that I don’t understand what you are asking. He has two accounts. He is appearing as expired Youth protection, but really he accidentally completed the youth protection training under a new account, and its not showing up on the more established account.
@BradleyStrunk the user has 2 different ways to log in and uses both (this is why users should self report issues not third parties) - they use and email as a username or they Sign in with Google. They need to pick one way so it can be cleaned up best
I am communicating with his to ask that question.
The ID which is linked to his children is ID 14450788 which he would like to use in the future.
I will clarify that additional question that you asr asking as soon as he replies with his current preference.
He prefers Google to sign in
@BradleyStrunk ok that is all cleaned up
Thank you very much! We appreciate your time!
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