Two BSA IDs for parent


I have a parent with two IDs. The login they can access is not the one tied to their Scout. Could you merge these and advise on what username to log in with?

Parent older ID, they can login with this one, but it not tied to their Scout, connected to a email address:

Parent newer ID, tied to their Scout in Scoutbook, but they do not know how to login to this account, connected to a email address (preferred email):

Scout’s BSA ID, all fine with them, just for reference:

Thank you!


This is fixed. She should log in with her ID that is not her e-mail address.

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