Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I have a couple of parents who have two accounts on Scoutbook. I notice that they are the ones who went from just a parent to leader or MBC.
BSA ID 13519072 / 13777613
BSA ID 12569444 / 13846276
Another issue - This parent with USER ID 11855263 (no BSA ID on her profile) is also not able to login on my.scouting.org to take the YPT. I told her to just use the same login she uses on Scoutbook. But she is unable to retrieve her password. The reset email is not coming through her inbox. How can I help her?
Hi Jennifer, does that mean that when the dad invited the Scout to connect and when I added the mom as connection - both had the same email address? How do I delete the parent with no BSA member number but using the same email address? Should I just invite the mom again but ask her to use a different address?