Unable to see all youth in Report Builder

When using the report builder (Scoutbook Plus –> Reports –> Custom Reports –> New Report –> New Custom Report (Report Builder), list of scouts available for selection in the report builder is limited to those scouts who were on the roster when I transitioned out of my Cubmaster role in Jun 2025.

I have the following permissions

  • Activity Approver/Creator/Remover/Editor
  • Advancement Editor (includes Youth Leadership)
  • Advancement Awarder
  • Advancement Approver
  • Calendar Editor
  • Create Messages
  • Profile Editor
  • Reports
  • Den Chief Edit
  • Den Chief Add

I am able to see all of the youth in the unit on the Scoutbook Plus Roster Tab, I just can’t see them all in the Report Builder.

It feels like there is possibly a bug in the Report Builder where it is still referring to the connections from Legacy Scoutbook

I have done a hard refresh (shift + F5), cleared browser cache / cookies, and the issue persists.

@RobertMelloy is this for P1402? On the Roster can you select all the youth? What is a Member # (no name) of a youth you cannot see in builder?

Yes — Pack 1402.

Ultimately, I need to figure out what permissions are required so that I can run Report Builder reports for Pack 1402, as well as for the troops I am involved with. But happy to figure out for Pack 1402 first.

The Bear Den is a good example. The scout with this member ID shows in the Report Builder Selection Screen –> 140318829 (continued from last year). The remainder of the Bear Den are new this year and do not show in the Report Builder Selection Screen

On the Scoutbook Plus Roster, I am able to click on all youth in the unit (including the ones not available in the report builder), and see their Scout’s Info & Personal Info.

OK that is good data - let me see.

@RobertMelloy I assume Roster Builder is the same?

just checked — yes, same

6 posts were split to a new topic: Report Builder Times Out on Large Report - TWH Migration

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