Hi - my user ID is 12892344. I was able to send and recieve messages in the past but no longer am able to do this. My name shows up in messaging, but is not able to be selected. I am not able to send messages either. I received an error message about clearing the cash which I have done a number of times but does not seem to work. This is going on for a few of the Parent leaders in our Troop as well. Does anyone know how to fix this? I have opted into emails and have an active email address listed.
@Alycia_Leiby - the first this that parents who are not registered leaders do not have access to the message system.
There is an open issue concerning certain adults listed on the message system that can not be checked to send a message. Watch the change log for that fix.
Thank you but can you clarify where I go to find out what I need to do ?
Sorry not sure what this means or still how to fix the problem ? Could not find the “change log”.
Thank you for any assistance you can provide.
@Alycia_Leiby - the change log is here:
If the issue is that certain people on the recipient list can not be selected then it is the dev team that will need to fix it. If you are asking about parents being able to use message then that is by design.
Thank you. Yes that is the issue. How / where do I go to tell the “dev team” to fix it?
Thank you
Alycia
@Alycia_Leiby - the dev team has already been made aware of the issue from multiple prior posts.
