Hoping someone in the Advisory Council can provide assistance… I have an active Scoutbook/my.scouting.org account, I can access it without issue and have confirmed my that my profile appears to be populated appropriately. Admittedly, I’m a novice user of the my.scouting.org ecosystem of pages.
I am attempting to apply to a committee position with my sons’ pack, I’m already associated to the pack in my.scouting.org. I have followed the links in beascout.scouting.org, login using my BSA account, navigate to the relevant pack’s application page and select the adult application, but the fields on the form for my name and birthdate are blank and cannot be edited, so I am unable to proceed. It appears there is something on the back-end that is not pulling my information from the main database (or maybe some simple trick I’m missing)?
I’m at an impasse and unsure how to proceed, does anyone have any insight as to what is causing the issue and how to resolve? Thanks in advance for any assistance, username: mitchellsharp