Unfinished Cub rank showing up in "To Approve" rank list

In the last few days I have had Lion ranks for several Lions show up in the “To Approve” rank list even though those Lions have not completed all of the requirements. For example, 141955249 has completed all 6 required electives but only 1 of 2 elective adventures. When I went to that individual Lion’s details page, I momentarily saw 100% for the Lion rank, but then it updated to 75% (which still isn’t accurate, but that’s a different bug). And then when I went back to the “To Approve” list, that Lion’s name was now gone, nor is it in the “To Purchase” list (thankfully). But if one of us had approved the rank by mistake when he was listed, since we generally assume that the system only lists completed ranks, he presumably would have received a rank he didn’t earn. A similar one who is still on the “To Approve” rank list is 141979056.

@PeterCollinge if you have a minute - I can setup a screenshare to take a look

@DonovanMcNeil I just saw your note. I’m available now for about an hour (until 8:45 PM Eastern) if you are available, or we could plan sometime tomorrow.

@PeterCollinge yeah give me like 10 minutes to see if now works

@PeterCollinge I can do a fast screenshare now if you can

OK, how do we start?

I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

I’m now at a screen that says Donvan’s personal room. Do I need to download the app?

you can do it online usually