Ranks & Adventures to be approved at not showing up in Scoutbook Plus or Scoutbook. Please see the attached screenshots.
Thanks for the help!!
@DarrenFerlazzo Try a few things
- a Hard Refresh - Shift + Refresh Page (there are other ways)
- or an incognito Window
- if not just go to Legacy SB to do it
I did try the refresh. The two screen captures that I provided where from in incognito window.
The second screen capture that I provided was from Legacy SB. I done that with others in the past and it worked. SB+ is showing that I have ranks that need approved, but Lagacy SB is telling me there is nothing to approve.
Am I missing something in this process?
Thanks,
Darren
Please provide the the member number of a scout and the specific adventures or awards missing.
140265758 - Tiger Rank
140266100 - Tiger Rank
140296618 - Tiger Rank
141010018 - Lion Rank
Thanks for the Help!!
@DarrenFerlazzo - just an odd question but do you have any affiliation with other units as a registered leader ?
Tigers approved by you 2025-04-27
Lion approved by you 2025-04-30
Yes, I am affiliated with 2 troops. One as a Key Three Delegate and one as a committee member. I had checked those, but there was no indication of anything to be approved or purchased.
I did realize that after that fact, late yesterday. After spending some time trying to find which scouts need approval, i came across these 4. Even though I had approved them earlier they were not showing up in the roster view with their rank complete with the new rank patch image.
Example - For my Tiger Den, several of the scouts where already completed with their tiger rank and the Tiger Rank image was showing. I know the remaining scouts had completed it, but it was still showing the Lion Rank. When I want into the individual scout profiles, I noticed with was already approved…after that the correct images showed up on the roster page and the needs approval “red dot” clear itself and the 4 ranks were showing in the Needs Purchasing Report.
Not sure where the glitch was or if it was directly related to it, but going into the individual scout profiles seemed to fix it.
The Needs Approval report in Scoutbook+ is known to be somewhat buggy at this time, and is under investigation. The best recommendation for now is to rely on the Needs Approval report in classic Scoutbook until the issue in SB+ is resolved. Watch the change logs here for updates when a fix is issued:
https://discussions.scouting.org/c/scoutbook/scoutbook-change-log/
OK I think we have good data now - we have turned it into Developers - watch the Change Log for Updates
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I am also having this issue, but mine is also a little different. It will no longer allow me to see anything in the legacy, but shoots me to Scoutbook+ right away. It also now says I do not have permissions yet I am the advancement chair, Assistant Cubmaster, and a Den leader.
@TiffanyMasen-Smith yes the Legacy Needs now point to SB+ - on the permissions issue we can setup a screenshare to take a look at it - mostly I have been able to just move past the warning and it have no effect on me
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