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Upload photo

When I chose a photo from my phone or take a pic, I select upload, bar goes to 100%, but nothing else happens. How do I get the photo to actually upload to my profile?

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Are you saying it gets stuck on 100%, or that it looks successful, but when you go back in, nothing is there? If the latter, you have to type something in the notes and click post.

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just tested on my iphone and it worked fine for a profile photo

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How big is your picture? I believe the Scoutbook profile pics are set to a maximum of 148 x 148 pixels.

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It gets to 100% and my only option is to upload again or cancel

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Where is the option to enter notes?

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have you tried a different photo by chance?

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Yes, many. It happens with every photo I try

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are you on Safari? I cannot tell

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is the pic less than 1500 pixels wide?

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Yes I’m using safari

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Sent photos to my work laptop and paint says photo is 1000x1000

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have you tried using a computer to upload?

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Scoutbook is blocked on my work laptop. I’ll try to send to someone and login in on their computer I guess

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It was size. 1000 pixels wide was too big apparently. Finally reduced to 300 wide and it worked. Thanks all

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I mistakenly thought you were entering it as a note under advancement.

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