Warning, another user is using the same e-mail address. If this is unexpected, contact your local council or post to the Using Scoutbook Forum

Scoutbook Using Scoutbook & Scoutbook Plus
1

I’m getting this error ever since I started my adult leadership role. I have a Cub Scout and a Boy Scout and now an Adult Leadership position, so somehow an extra account got created. Can it be fixed, please?

“Warning, another user is using the same e-mail address. If this is unexpected, contact your local council or post to the Using Scoutbook Forum.”

SB User ID:
10261187
BSA Member ID:
13406110

Thanks!

2

@BrookeWhite this is fixed

3

Yes, it’s fixed now, thank you for your help!

4

I’m also getting the same thing
SB User ID:
9028707
BSA Member ID:
12864273
(e-mail removed by Moderator)

5

@GeorgeRice that is fixed - user the username to log in not the email

6

I am also getting this same error message

SB User ID:

9990467

BSA Member ID:

13294627

7

@StaceyReames that is fixed

8

Thank you for the quick response!

9

Same issue.

SB User ID:

7369927

BSA Member ID:

109253392

10

@PeterGriggs It looks like your e-mail address was also on your son’s Scoutbook account. I have removed it.

11

Perfect! Thank you for the quick reply.