What does missing JWT token mean

[MerleBasdeo]

I am entering MB advancements for Troop 309 and am getting a missing JWT token message. please advise.
I

[CharleyHamilton]

What is missing JWT token mean

Hello, I am on the activity log on Internet Advancement to enter campouts, hikes and service projects for my den. Some items will record but sometimes a message appears that says, “Missing JWT Token.” I don’t know what that means as I have filled out all the information. Because I am missing ‘something,’ my information will not record. Thank you!

Sounds like you may need to log in again. I believe it’s an authentication token, but that’s outside my usual wheelhouse.

[Stephen_Hornak]

@MerleBasdeo - my first inclination is to state thst you are not authorized. What is your position in the unit based on my.scouting.org

[CharleyHamilton]

Also a good point, @Stephen_Hornak

[JenniferOlinger]

Looks like you are a Key 3 Delegate for your troop, so you should be authorized.

I think you just need to log out, then log back in again.

[Stephen_Hornak]

Unfortunately a missing JWT token still does point to authorization. I would recommend an incognito session to ensure that your offending browser session did not block the auth that would have otherwise allowed you go further

[LisaMassura]

I opened a new tab, re-logged into My.scouting (without closing the activity tab) and then the tab that had the activity detail was able to process. Hope that helps!