Approving Pending Rand Advancements ERROR message

My Scouting Tools Internet Advancement
1

Error
leaderApprovedDate of previous rank should be earlier than the leaderApprovedDate in the request

How do I fix this message? The leader approved date of the previous rank IS earlier than the leader approved date in my current request.

Please help!

2

@AmyDanielson what is BSA# of leader and Rank and BSA # of Scout?

3

This is Amy Danielson (rank advancement chair) BSA Member (removed by moderator)

My question pertains to the following scouts:

  • (do not post names please) (Star) Member ID 132833851
  • (do not post names please) (Star) Member ID 132355656
  • (do not post names please) (Star) Member ID 135635674
  • (do not post names please) (Life) Member ID 133411514

Note: These are the ranks that it will not let me approve when I click on pending approval.

4

@AmyDanielson Scout BSA is not fully released in SB+ yet - try approving in Scoutbook

1 Like
5

I’m not sure what you mean by that??? I used to be able to click on “Internet Advancement” in Scoutbook, but that is no longer an option. What should I be clicking on?

1 Like
6

in Scoutbook go to unit > click Reports > click Needs Approval report

7

The error message has changed to
error:

Missing JWT token

What does that mean?

8

@AmyDanielson - are you seeing the JWT in scoutbook.scouting.org ? The link to what was Internet advancement is listed as Scoutbook Plus on the Home screen.

image

9

Looks like everything is all squared away now! Thanks for your help!