Youth has not earned the previous rank and is ineligible for marking this requirement complete

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1

Hi there,

I made a mistake for Member ID 135291163 and marked off his requirement for Life Requirement 2 and 4 as approved using quick entry. I was thinking he was another scout. He is currently a Star Scout.

I went to delete the completion date and I got this error.

Youth has not earned the previous rank and is ineligible for marking this requirement complete

I want to fix my mistake. Can you please help?

This is the same issue as I saw here: Youth has not earn the previous rank and is ineligible for marking this requirement complete - when removing a date

Thanks,

Ed

2

@EdwardKraay well 2, 4, 6 & 7 are all marked off . I can setup a screenshare to take a look if you want.

3

First guess is that it is same date as the Star BOR

4

Hi Donavan, Yes, all those need to be backed out, please. I was able to mark as unapproved. I was unable to remove the completion date.

Thanks,

Ed

5

@EdwardKraay I think I would first try moving the Star BOR (and therefore complete date) back one day to 10/9 - and see if that gets around the issue. If so then you can re-correct the Star date

6

Hi Donavan,

Thanks, I did this and while working through it I unapproved his Star Rank. Then when I go to reapprove it says

"Error: Your positions and related permissions do not allow you to perform this action. "

Screenshot 2025-10-11 at 4.27.21 PM.png
Screenshot 2025-10-11 at 4.27.21 PM.png1190×140 13.7 KB

He is my son, but I’m logged into my key 3 account.

I’m trying to reapprove because when I go to clear out the life stuff it says:
“Error: Youth has not earned the previous rank and is ineligible for marking this requirement complete.”

Screenshot 2025-10-11 at 4.30.21 PM.png
Screenshot 2025-10-11 at 4.30.21 PM.png1232×148 16.4 KB

The thing is, I’m trying to remove the date, not add it.

Please help!

Thanks,

Ed

7

Yeah an issue for parent leaders we saw in cubs in the last 7 days seems to have creep into troops now

8

See if a non-parent (of your scout) leader can solve it

9

Thanks Donovan.

Somehow now it appears he is approved, with Star BOR date of 10/9/2025.

Now when I go to Life > X out requirement 2 completion date > save I get an error message:

Screenshot 2025-10-11 at 5.06.07 PM.png
Screenshot 2025-10-11 at 5.06.07 PM.png1228×152 15 KB

“Youth has not earned the previous rank and is ineligible for marking this requirement complete.”

He shows as having completed this requirement in my roster “Complete / Approved not Awarded”.

Maybe this takes some time?

10

I would have a non-parent leader try to clean it up

11

Hi Donavan,

I had another scouter (128562739) try and he got the same error message when trying to clear out completion dates.

Thanks,

Ed

12

@EdwardKraay- was it another key 3 that tried

13

@EdwardKraay Try asking one of the troop’s Key 3 (Scoutmaster, Committee Chair, Chartered Org. Rep.), a Key 3 Delegate, or the Unit Advancement Chair.

14

Thanks, I will do that. ETA reply on Tuesday when our Key 3 is back from a trip.

15

Hi,

Our other Key 3 (121333655) Committee Chair tried to remove those completions and received the same error. How am I supposed to correct this mistake?

Thanks,

Ed

16

@EdwardKraay I have a few minutes for a screenshare if you want me to take a look to understand it better

17

Sure, what’s the best way to do that?

18

Actually DEVs just found something on it - so I think are opening a story

19

OK cool. LMK if I can help them debug. I’m going to be at a conference today but will have my laptop if necessary.

20

Not sure when it will get fixed - but some API is doing something off - as scout just turned Star that at least gives us a 4 month window