12/31/2025: Renewal not working

My Scouting Tools
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(If you are reporting an issue with My.Scouting, please include all of the following items so we can better assist you:
1) Hardware: Desktop or Mobile (if mobile, please be specific)

Thinkpad laptop

2) Operating system

Ubuntu 22.04

3) Browser

Chrome, Brave, Firefox

4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome)

Browser cache cleared

5) Member ID & Council of person affected

I tried to renew both my and my daughters registration, Started renewal. Got “No organizations for renewal are active.”. Clicked on “Manual pay” and got “Error generating paperwork. Please try again.”.

Tried using three different browsers. Cleared browser cache. Unable to renew since nothing worked. Could this be due to something on your end or am I doing something wrong?

Thx!

Andre

Thank you!)

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@AndreKuehnemund- please contact your council on this issue

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@AndreKuehnemund

The issue has been fixed. Please try again.

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Thanks, Ed! I tried agaib, but it’s still not working. I keep getting the same two error messages I got earlier. I’ll wait a few days, then try again. I’ll call the council if necessary, Happy New Year!

Andre

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@AndreKuehnemund

Sorry different issue. The issue that was fixed was the No unit to renew issue.