2 Parent Accounts

Scoutbook Scoutbook Bugs
1

I have a parent with 2 BSA accounts.

The parent BSA accounts that are listed twice in Scoutbook are: No email is check on one of the accounts, I’m not sure which one it is. Please make sure he is set to received emails with the primary account and that his birthday is set. One of the accounts has an invalid DOB.
14359130
14275913

He needs to be attached to his two scouts, their BSA ID numbers are:
14275912
140995853

Thank you,
Darren

2

I have a parent with 2 BSA ID accounts showing up in Scoutbook.
The BSA ID numbers are:
140340738 - Has YPT associated with it and a Valid DOB.
140303864

Parent of Scout: 140296618

Thank you for the help combing these accounts.
Darren

3

I have a parent with 2 BSA ID accounts showing up in Scoutbook.
The BSA ID numbers are:
12773465 - a Valid DOB.

second BSA / scoutbook connection is show this:

image
image1087×843 67.9 KB

Parent of Scout: 13938168

Thank you for the help combing these accounts.
Darren

4

This one is fixed. The parent should log in with his my.Scouting username - not his e-mail address.

5

Thank you. I will let him know.

6

This user’s Scoutbook accounts have been merged.

1 Like
7

This one is fixed.

The user should log in with their my.Scouting username - not their e-mail address.

If they need to reset their password, they can use the chatbot (“Betty”) at my.Scouting. When it asks: “Do you remember your security questions?”, they can say No to bypass. The local council can also do a direct password reset.

8

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