First, have a scout in my troop with BSA ID 131980943, that has both his real parents listed for him as it should, but it also lists a third adult with BSA ID 13268385 as a parent who most definitely is not. He is a an adult in our troop, but for another scout (see last problem). As a troop admin and key 3, I still don’t have permissions to resolve this.
Second, the above scout’s real dad, BSA ID 12694777, gets emails sent to him at his gmail account from Scoutbook, but can’t log on. When he tries for a password reset, the reset email goes to an account he no longer has any access to so is stuck.
Finally, scout with BSA ID 133690535 has his mom listed twice as a parent, both with the same BSA ID, 12787603. His dad who is also listed ironically is the same dad listed in the first scout I mentioned.