Activity Logs incorrect

My Scouting Tools
1

(If you are reporting an issue with My.Scouting, please include all of the following items so we can better assist you:
*1) Hardware: Desktop
2) Operating system Windows 11
3) Browser Google Chrome
4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome) yes on both
5) Member ID & Council of person affected SB Member id: 4175714 Council 424 - Tuscarora

Hello, I am the AC for our Troop and every Summer I gather data to update the NOAA awards for our troop. When I attempted to verify camping nights , hiking logs, etc, this summer, all the numbers in the logs are wrong/missing data.

Example: Last year my son (SB Member ID is above) had 69 nights Camping. I keep a spreadsheet that I update so all the numbers from last years awards are in there. Now he only shows 50 nights camping. Same for the rest of my troop.

I have done a hard refresh and even went back and reviewed my SB notes on their profiles. Nights, miles and hours are all missing. Thank you.

2

@MelissaClites where/how are you looking at the logs. It is the units responsibility to enter the data.

3

I am looking at the logs by logging into SB, selecting TROOP> SCOUT>SCOUT’S ACTIVITY LOGS which takes me to SB plus. From there, I view the activity logs for each scout by selecting them from our roster. I am still verifying/comparing numbers. Our unit leader does update these but the approved night/hours/miles count should never go down from one report to the next.

4

You could ask a Key 3, Key 3 Delegate, or Scoutbook unit admin to pull the audit logs to see if there were changes made to the activity logs. It might also help identify what change was made and when.

5

It’s not clear to me what your conflicting sources are.