Thanks for the info, but shouldn’t have to do all that. Needs to be one set of permissions. They could have easily pulled the admin permissions from scoutbook and applied them to internet advancement. Also just bad form to replace a system with one not complete yet.
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Why the restriction on who can update events to just Key 3 and 3 more delegates?
The law of unintended consequences. IA2 has always been restricted access, like IA. The functionality was moved before the access restrictions had been adequately addressed.
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Right, but why can’t we open it up?
As others have n pointed out, that’s on the “to do” list. I can’t tell you when the BSA plans to finish it.
BSA, what’s the plan? timeframe?
BSA IT does not generally monitor these forums.
Fair enough, but I assume some people here speak with them?
Yes, there are people here that interact with the BSA IT group, but BSA IT does not publish a plan or timeframe for improvements. The most detailed answer you’ll see anywhere on these forums for any improvement is “it’s on the to do list”.
How am I supposed to add new nights of camping, service hours, hiking logs, etc? I see it is no longer possible in Scoutbook. I can view them in Internet Advancement, but I don’t see an add feature, much less an add for multiple Scouts. I am the Scoutmaster, so should have all the permissions.
@BillyGregory If you are registered as Scoutmaster, then you should be able to add them.
Go to Internet Advancement 2.0, click on the Scouts BSA icon in the upper-right corner to make sure you are logged in as Scoutmaster – not parent. In the bottom right corner, you might need to adjust the number of Scouts / adults who appear on each page. Also, if you want to include adults or youth age 18+, there is a filter icon that you can change (Show: Youths / Youths 18+ / Adults).
There is a help document and short video at the following link:
Anyone else notice recurring themes with IA2 and BSA IT in general?
“… because of the decisions made on the BSA side about moving the logs before the reporting was ready.”
- Are the folks marked as members of the Scoutbook User Advisory Council the ones who bring messages to BSA IT?
- If BSA IT does not monitor these forums, are all of the bugs we post here being communicated?
- Is the frustration that we are enduring as Scouting volunteers & PAYING CUSTOMERS (and the system end users) being communicated?
I’ve only seen organizations be successful with technology implementations when there is effective communication between the end users and the development managers about what is really wanted, and what is really needed. But maybe I just unwittingly observed the reasons for the pain and frustration posted here.
Pride goeth before destruction, and an haughty spirit before a fall
Yes, essentially, although their primary role is as volunteer scouters in the trenches with the rest of us.
I can’t speak to “all”, but I am definitely aware that SUAC communicates issues to the developers. Some issues are best communicated via the support email (scoutbook.support@scouting.org). That generates a tracking number so you can more easily make sure that the support folks working with you are looking at all of the data in the same place. It also provides the folks with SUAC a way to poke the right support/development folks with a reference for the relevant data.
Yes, we are communicating with the developers on this and are just as frustrated with it as the rest of the users.
I can’t guarantee that every bug has been communicated, because two different bugs sometimes look like the same one. But we continue reporting them as we become aware that there’s a problem.
