I am looking to resolve a long-standing issue where I seem to have limited functionality in Scoutbook, and most consequentially, unable to add events to the calendar. Fortunately, I can add advancements for my scouts and I can send out messages - but that’s really about the extent of it, so I need to find some resolution on the calendar issue.
Talking with the rest of our leadership, it seems the issue may stem from multiple accounts/Member IDs floating out there. I was advised that merging these into one active account might resolve the issue. Apparently, this has been brought up before based on reading past threads on this forum. I would like to see if this might also work for me.
I found two accounts on my.Scouting, but I honestly do not know what the difference is between both:
- 14748689 (Primary)
Any assistance would be greatly appreciated!