Address error when try to transfer Scout from Pack to Troop

My Scouting Tools
1

Unit is trying to transfer Scout from their Pack to the Troop, but receives following error:

“Missing addresses for Member ID: 135073755. Please update address in the contact section under Menu > My Profile and retry.”

They’ve checked the addresses multiple times and everything seems to be correct. Is there anything you can do to help?

Thank you

2

@LeahGrossi never seen that error - I just synced address you can try again - otherwise might be paper app for that scout - or trying one of the other online methods

3

It was the parent’s address that was missing. Her address was in there (at my.scouting), but it was not set as “primary”. She should be all set now.

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4

Thank you.
I will let the CM know and have him try again.

5

Yes, it worked. Thank you very much for your assistance!
L

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