We have an adult leader (Asst Scoutmaster) that we have been struggling with for months to get connected in Scoutbook. There have been “multiple ID” issues, and now the IDs seem to be finally synched at the my.scouting.org level, but those are not carrying through into Scoutbook and the leader is still unable to connect and the ID is still showing as “changemyemail@” email address, non-sensical phone number, etc.
I found some prior posts along these lines, but the solutions seemed to be handled via direct message / outside the forum, so I wasn’t able to follow the process.
Would greatly appreciate any assistance on how to resolve!
Thanks for your time,