I’m not sure exactly what happened, but somehow an adult leader in my unit got removed. He still appears on our roster in my.scouting, but not in scoutbook. Searching for the leader shows zero results.
the BSA id# is 136921551 If you need additional info to troubleshoot, let me know.
@JedWhite I have requested a position sync.
He should appear back on your roster in Scoutbook later today or tomorrow.
@JedWhite For this adult leader, please contact your local council and ask them to use their Registrar Tools to look up the leader’s children.
In the “Relationships” section, they need to check that the parent is listed there under his correct BSA member ID number 136921551 – not the other one.
I had this same issue today. I was attempting to reassign dens as we lost all den assignments with recharter and the leader was completely removed from scoutbook. BSA id# 130740103.
@NicoleWhittaker I have requested a position sync. She should be back on your roster in Scoutbook later today or tomorrow.