Adult shows in Scoutbook twice - only one has a BSA Member ID

I am working with a pack that has an adult in the Scoutbook roster that shows twice. Two different SC User IDs, but only one of those has a BSA member ID. Thus, I cannot combine them in My.Scouting.

user 1 - SB User ID: 1768431 and BSA Member ID 131349761
user 2 - SB User ID: 12070751 and BSA Member ID none

I am a commissioner and do not have access to get you URLs if needed (easily)

@MichaelHeger

I’m working on this for you

This is fixed. I have merged the SB accounts and fixed the BSA Member ID to the one registered in your Council.

Member needs to log in with his my.scouting.org <firstname>.<lastname>

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