Adults and Youth Showing in SB with differing MID than Roster

Scoutbook Scoutbook Bugs
1

We have several adults and youth showing with a different MID in Scoutbook than in my.scouting. Is there a way that these can be amended/merged on the SB side to reflect the correct MID?

Corey (adult) - Official - 12628990, SB MID 14566655
James (adult) - Official - 13521472, SB MID 14561472
Manju (adult) - Official - 14397490, SB MID 12469311
Samuel (youth) - Official - 136473977, SB MID 14124450
Meritt (youth) - Official - 136875958, SB MID 129408103
Jakob (youth) - Official - 14353572, SB MID 137222218

Thank you for any help!

2

@SarahNorman please do not post full names. I will look at these but in your situation I think user can solve it themself with - log into my.scouting.org > click Menu top left > Click Manage Member ID > one of the BSA # will be there marked PRIMARY > then add the other MID (BSA #) - you want to make the one that is your unit registration PRIMARY > Then go to Scoutbook.com and log in using your my.scouting.org credentials

3

Thank you Donovan. I will advise. Noted on entering full names!

4

@SarahNorman all those are fixed - they need to keep current registration council Primary

5

Thank you!!

If possible, could you fix these as well, please:
Estelle (youth) - Official 13799912, SB 14124417
Rachel (youth) - Official 13799911, SB 14124401

These two are multiples with a different Council, which is why I am guessing there was a switch in their primary at some point.

As always, thank you for your support!

6

If registered in 2 councils it is more complex

7

I figured as much. Any advice on how to make the yellow triangle disappear?

8

I am trying to figure something out - a test would be have one of the switch Primary MID (in instructions sent at beginning) then log into Scoutbook - I am curious if that will reset MID in SB

9

Okay. Let me see if I can get them to try it.

10

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