Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
" * I reset cookies and cleared caches.I think the issue is that I changed my email to gmail account. My login was my bellsouth email and the system doesnt seem to recognize it? I tried the “reset password” function multiple times and am unable to get new password? Is that something you can help me with on the admin side? Or do I contact scoutbook support?"
He told me he couldn’t log in. He’s not listed as our advancement chair in that manager. I actually don’t see him listed in my.scouting.org at all. Does he need to register an account there? Thanks!
Advancement Chair is typically a unit committee role. In order to be designated as Advancement Chair in Organization Security Manager, the individual must be registered with the unit.
First, he will need to create an account in my.scouting.org then take Youth Protection Training and submit an adult application. After your council processes the application, a Key 3 member (Scoutmaster/Cubmaster/Crew Advisor/Skipper, Committee Chair or Charter Org Rep) can add the role in Organization Security Manager.