Advancement for scouts that have left a troop and joined a crew

Hi - I am both a scoutmaster and a crew advisor

One of the members of my crew has left his troop and will be finishing eagle as a venturer, not as a scout

Recently,. he passed his life board of review, and I was unable to record that in Scoutbook

You need to go to the Scout’s Edit Profile page and turn the “Scouts BSA Advancement” toggle on.