Unable to add merit badges to Venture Crew member

I am unable to add merit badges to our now Venture Crew members. Only one crew member is still earning badges as the rest have earned Eagle and their badges were complete prior to the Troop becoming a Crew.
Following the advice from previous now closed similar topics, I went into this scouts account in scoutbook.scouting.org and under “edit extended information”, slid the toggle for Scouts BSA Advancement to the right. It turns red but there is no way for me to “save” or “update” this and once I leave this page, and return, the toggle is to the left again.

The scout member number is 129702184

I am the advancement chair for the crew. I am also this scout’s mother and am listed as his parent. Could this be causing an issue?

Any help is greatly appreciated.

@JulieSekelsky Yes, the “Scouts BSA Advancement” toggle needs to be turned on.

@JulieSekelsky

Go to the Scout’s Edit Extended Information page in Scoutbook and turn on Scouts BSA Advancement.

@edavignon I tried that, it turns red, but do I need to save or update that change? There is not a way for me to do that and when I leave the Edit Extended Information page and go back to it, it is toggled to the left again and not red

@JulieSekelsky

Did the Scout previously earn First Class and is it recorded? If you provide the Scout’s BSA Member ID (no names) we can look.

@JenniferOlinger I have turned it on. It turns red but should there be a place for me to save the change? Once I leave the Extend Edit page and return, it is not on.

@JulieSekelsky yeah I think I see the issue and will report it

@edavignon Yes and yes. Member number is 129702184

@JulieSekelsky It should save, but it is not. I am able to reproduce.

Are there any other Venturers in your crew with the same issue? If so, could you please post their BSA member ID number?

@JenniferOlinger yes, 129164192

it seems to be universal

Good to know. I really appreciate the help.

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