We are struggling with this error for all of our roster. How can I fix the advancement synch error and get back to updating our scouts progress in scout book?
@ThomasGlave @CharlesOsborne This is due to a known bug with the membership sync.
If you are still having the issue, please ask your local council to submit a help ticket to National.
We are seeing the Advancement sync error for a few of our Scouts despite the re-charter. I am unable to enter advancement information for these Scouts as a result. I tried unchecking/re-checking the ‘Approved’ button in their Membership and submitting, but this doesn’t seem to have any effect. List of affected Scout IDs below:
140240180
12952097
14211930
135061789
12672516
14569860
132682173
13760268
We are have the Advancement sync error for a few Scouts after the re-charter. I am having problems entering advancements and their positions are being removed “date ended by SP, after a 3 month lapse.” I have contacted council and they submitted a ticket to National and the issue should be resolved…it is not.
Affected Scouts IDs below
137254116
135453233
135691445
133069008
These should be fixed. You may need to reset the Scout’s patrols and/or leadership position. I have asked the developers to investigate why this happened.
Thank you!
I am again having the same issue with these 3 scouts and not being connected, I added the position and it is removed again.
137254116
135453233
135691445
I have reported this to the developers.
Today’s update restored the Scouts and they should not be removed again.
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