Our pack is planning on using Scoutbook this year. We had not used it previously so all the suggestions about multiple logins are not correct in this case. I’m now the Assistant Cubmaster and will be managing Scoutbook for the pack. At the beginning of the month, the Pack Committee Chair logged in and gave me pack admin access. I was able to sort our current scouts into dens before the year started. I also connected all of our adult leaders with their children in scouts so that they could test the app.
We have just had our first Pack meeting and are starting the new dens now and adding new members now. However, when I went into Scoutbook yesterday, I do not see my affiliation with the pack or any connections. In the administration page for my account, I see my Council Logo, but that is about it. The “Edit Profile” page only has my name, city, zip code, gender, and BSA number (grayed out, but matches the my.Scouting number). Everything else including council on this page is blanked out.
When I log into my.Scouting or the new Internet Advancement, I do see all my profile information and the pack is listed. However, my positions are from last year.
Please let me know if this a general bug or if I need to get my account reset somehow.