- Depending on the size of your unit, I’d recommend 3-5 pack admins. You want at least three in case someone falls off the face of the earth. But you also don’t want too many people that can screw things up. The key 3 are automatically unit admins, but it’s not uncommon to remove admin status from the COR if they aren’t active/trained in using Scoutbook. Advancement coordinators and key 3 delegates (as specified in the Organization Security Manager in my.scouting.org) is also unit admins automatically. Beyond that, you may consider how tech savvy those automatic individuals are. A Membership coordinator or New Member Coordinator could be other good options. They would need to be an admin to assign dens and such. Finally, you do what works for your pack based on the skillset of the individuals.
The treasurer does not need to be an admin to perform their core duties. They do need to have full control connections to all scouts to see the payment logs though. It’s also noteworthy that the committee secretary, outdoor/activities coordinator, and key 3 members can automatically create and edit calendar events without being admins. To message the entire pack, the leader or parent would need at least view profile connections with every scout.
We recommend Den Leaders be den admins in order to edit their den calendars, and it will automatically give full control conenctions to all of their scouts. You probably want to make your ADLs den admins too, but I could see an argument against in some cases.
This may help a little: https://help.scoutbook.com/knowledge-base/scoutbook-permissions-defined/
It sounds like you have some duplicate accounts. First you’ll need to find out which is the right one. You’ll need to consider whether they have email addresses assigned to them, which is connected to their children, and/or which BSA member number is on each compared to which BSA member number they are registered on your member manager roster. In some cases, you may need to start with your council registrar to get that sorted out first. Then, you’d email firstname.lastname@example.org asking them to merge the Scoutbook accounts. You need to be careful about specifying which one you want to keep and if you want a BSA member number moved from one account to another. This can be highly dependent on the exact details. So, feel free to provide them if you need to.
I believe Lion-Bear dens need to initially be created with a number. You later go into the den > edit den, and change it to text.
Within scoutbook.com, there are a few different calendar views:
The pack page will show all pack and den events.
The den page will show only den events.
My Dashboard > will show everything for which you are invited (but not items your scout is invited to without you, I’m pretty sure). There is currently a bug in this that sometimes causes certain things to not display if you have events on multiple calendars. The developers are aware.
My calendar (accessed by clicking upcoming events in any of those other places) - You have the option of which calendars you want to display by clicking the gear icon. Each one will display only the events on the calendar. For example, selecting the pack calendar will not include den calendar events.
You can also subscribe to a calendar on your personal device. This will again display only the items on that calendar. For more details, see about halfway down on https://help.scoutbook.com/knowledge-base/scoutbook-tutorial-for-parents/