Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
Council Admin here. I need to run a Scout’s history. I am using Chrome, yes, cleared my cache.
I go to:My dashboard, my administration, scroll down to Reports, pick Scouts BSA History Report, enter MID and Name, and hit Run. Looks like it tries to draw a Scoutbook Screen, but I get a white screen that has this message: The information is unavailable. Try again or report this tot he forums (81.5).
Yes, I tried 3 times, and here I am!
I am looking for his badges. Over in Akela, when I do a print person history, no badges, no ranks show. Yes, I reported that too.
Any help, as always, gratefully appreciated.
Marian McQuaid, Spirit of Adventure Council