Bug Report: "Award Items" batch action in Scoutbook Plus overwriting Completed/Approved signatures

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

I am seeking clarification or a bug fix regarding the behavior of the “Award Items” feature in Scoutbook Plus. I have noticed a discrepancy in how audit history is handled depending on where the “Awarded” status is toggled.

The Issue: When marking items as “Awarded” using the batch process, the system overwrites the “Completed By” and “Approved By” fields with the name of the person marking the item as Awarded—even if those fields were already populated by a different user (e.g., a Merit Badge Counselor or Scoutmaster).

Steps to Reproduce:

  1. Navigate to Advancements > To Award.

  2. Select a Rank or Merit Badge for a Scout (where “Completed” and “Approved” are already signed by a different user).

  3. Click “Award Items”.

  4. Check the Scout’s individual record: the “Completed By” and “Approved By” signatures have changed to the current user (dates seem to not change).

Comparison:

  • Individual Roster Method: Toggling “Awarded” directly in a Scout’s roster correctly updates only that field.

  • Batch “To Award” Method: This triggers a full record refresh that “grabs” the current user’s name for all three milestones.

Questions for the Community/Developers:

  1. Is this a known synchronization bug within the Scoutbook Plus interface?

  2. How can I revert these records to their previous state in bulk? Is there an audit log or “revert” function that restores the original “Approved By” signatures, or must this be corrected manually for every single merit badge and rank?

  3. If manual correction is the only way, is there a suggested report I can run to identify which records were changed during this session?

User Role: Advancement Coordinator

Unit Type: Troop

Screenshots:

Scoutbook Plus Award 2
Scoutbook Plus Award 2558×812 47.9 KB

Scoutbook Plus Good
Scoutbook Plus Good766×845 74.2 KB

Scoutbook Plus Award 1
Scoutbook Plus Award 11645×488 74.6 KB

Scoutbook Plus Bad
Scoutbook Plus Bad787×847 82.6 KB

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@TomWoznick

  1. The developer team is not on the forums
  2. 1this is a known issue and is only internal data
  3. National and council only see the completed date
3

This is on the backlog to fix already - thanks - and yes it is annoying

2 Likes
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@Stephen_Hornak - thank you for the information! I’m new to role and was unsure if I made a mistake. Sounds like I can award in both ways (individual roster or batch method). The only catch is that our internal records will show my name under the approved by, completed by, and awarded by IF I use the batch method. There is no impact to the scouts permanent record or will surface as an issue during Eagle BoR.

Since this is a known issue, how is this item tracked and monitored for a future fix?

I appreciate the help and quick response.

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@TomWoznick - I subscribe to the change log to see when a fix is posted

1 Like
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@TomWoznick - here is the link for the change log

The Eagle process should not get into merit badge counselors or who approved and awarded ranks. If the EBoR gets into that then they are not following the guide to advancement. But thanks for noting this odd and annoying thing…

1 Like