Recently Scoutbook Plus has “approved” and “awarded” advancements that I did not approve. The Advancements are now in the “Awarded” section under Advancements.
How do I move those awarded advancements (that Scoutbook did and not me) back to “To Purchase”? Also, is there a template for the Cub Scout Adventure Cards SKU 661565?
@JoAnnaBarrow that is highly unlikely that the system took actions like that.
If you hover over the Status (circled in Red) you will see the Audit data of who took the action and when.
If trying to remove Awarded, a person with the correct permissions can just uncheck awarded, and the item will appear in To Purchase if it is not on a previous Purchase order.
What is the Member # (no names) of the Scout and Item in question?
Thank you for your response. I will see if someone with the correct permissions can uncheck the award for me.
Scoutbook did approve the awards and said I did it because I checked. I knew to look to see who approved it and it says me. Earlier this week at my local Scout Shop they said someone else complained that the same thing happened to them so I’m not the only one this happened to.
If you can specify the related scouts’ member IDs (no names please!), and associated advancement that was marked erroneously, the SUAC may be able to investigate further.
Most often, in the past this issue has turned out to be folks clicking Approve All unintentionally. I haven’t seen this occur in my unit since the switch to SB+, but that’s not necessarily probative.
Hi. Thank you for your response. There are 18 different scouts that this happened to. Do you want all 18 member IDs?
I know I clicked to Award them all (my mistake) but I definitely didn’t click to Approve them all because I had an open order and wouldn’t want to confuse what I purchased off my Order Summary with the new approved ones added to the “To Purchase” tab after they are approved. In Scoutbook it says that I did it though. I also went back it says I marked awards as completed too. I don’t think I have permission to do that. I don’t even have permission to run a report.
It would probably be best to have all 18 IDs, but the SUAC might be able to identify a pattern with fewer. @DonovanMcNeil?
It’s odd that it shows the date it was Completed and Awarded as the same date, but the date marked Approved is a couple of weeks earlier. That looks almost like a quick entry issue.
Are the other scouts’ records similar in that regard? Are they all for the same Adventure?
@JoAnnaBarrow what you laid out does not make sense. You cannot award before you approve something. It has to first be approved.
Approving something does not put it on the Purchase Order, you also have to manually do that.
You can approve and award things so you can back the actions out yourself.
It is even odder as it looks like this scout is not even in the Tiger den.
So what do you think is happening?
And yes, approving something doesn’t put it on the purchase order but when I have an open purchase order I don’t like to add awards to the “To Purchase” tab because it gets confusing when it comes time to “Award”. We have over 60 scouts in our Pack so it can be MANY awards at once to purchase. If some had been added to the “To Purchase” tab after I make my purchase order, then I have to through them all to see which were purchased and which weren’t, it can be a lot.
If I can back the action out myself, please explain how to do it and I happily will. I’m looking for help here.
I think you clicked you approved and awarded for the items. Post a scouts Member # and the item as an example and we might be able to get more data.
On the ones like the Everyday Tech - where the scout is in that den - to unaward or unpprove you just uncheck the boxes under the date.
For scouts not in the same den as the award it is a much harder process and I would just leave them as is. Cub Adventures are not restricted items and you can go into any scoutshop or scoutshop.scouting.org and buy as many as you want with no documentation or proof.
and how did i mark the award as awarded before it was completed?
do you want the SB user ID or the Member ID?
Yeah the out of order dates are weird - either SB User or Member # + the exact item - 2-3 examples - should give us data to hand off to see if we can get some more details.
@JoAnnaBarrow - do you do any advancement upload or is everything done native in advancements.scouting.org ?
Perfect - we will see
everything is done in scoutbook.
I deleted and re-posted my comment because it didn’t look like it replied to you @Stephen_Hornak
@JoAnnaBarrow do any of these display the weird dating like your images?
So one question (so I write it up clearly for staff.)
Are you using Quick Entry to mark things Complete?
Are you then going back and using Quick Entry again to mark them approved? or are you using the To Approve in the Roster?
If using Quick Entry again are you entering a different date? like the date approved?
Where else should I be looking for the dates in my images? Where else besides the scouts profile should I look?
I will have to ask my Den Leaders about marking Complete, Quick Entry, and dates. I don’t put the awards in. I only deal with the Advancements tab under Roster in Scoutbook Plus.
I can mark things Approved under the To Approve tab in Roster but didn’t for these awards.
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